Question 1

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, with transactions securely processed through Stripe.
We also offer invoice and purchase order options for businesses — simply select Manual Payment at checkout.

Question 2

What is your refund or cancellation policy?

Accepted Answer

If you have already logged in to the course, we are unable to offer a refund.
If you have not logged in, you may request a refund within 14 days of purchase.

Question 3

Can I set up an account with Koal?

Accepted Answer

Yes, to set up an account with Koal please email support@koal.co.nz

Frequently Asked Questions

What payment methods do you accept?

What is your refund or cancellation policy?

Can I set up an account with Koal?